Savvy Case Study with a great outcome
What we started with
SAVVY took over a tenancy that had issues with the tenant being constantly in arrears. The property wasn’t being maintained to an acceptable standard and the previous agent had not been doing regular inspections.
Further to this, the home was deteriorating and needed work to maintain market value and be a positive asset for the owner. Simple maintenance had not been actioned:
- Weeds were growing in the gutters
- Garden beds with no mulch
- Silicone missing in bathroom wet areas
What we did to improve the situation
These items all were simple to repair.
However the previous agent did not care.
- After our first meeting we had rent up to date and paid in advance. We gave the tenant 7 days to improve the property, clean up inside and out and then reinspected.
- Wow what a change in 7 days – all areas were amazingly improved and the tenant commented that “he had dropped the ball and was sorry”
- Our handyman attended, cleaned all the gutters, put new silicon in wet areas, new mulch in the garden and generally tidied up.
The whole process took 14 days from start to finish and it wasn’t hard at all
Bonus: we signed the lease for a further 12 months and a substantial per week increase.
Now we have a happy landlord and a tenant that accepts our savvy standard.